Control tower live — 24/7/365 99.3% temperature compliance, rolling 12 months GDP · GMP · IATA CEIV Pharma · ISO 9001 certified — licences verified annually
GDP-certified pharmaceutical distribution

Medicine arrives at temperature. Every time. Everywhere.

MedSupply Global is a licensed distributor and cold-chain 3PL for the pharmaceutical industry. From manufacturer release to bedside administration, we move prescription medicines, biologics, vaccines and clinical trial supplies through 42 validated, temperature-controlled distribution centres.

WHO & EU GDP certified Unit-level batch traceability Licensed for controlled & narcotic goods
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Validated distribution centres
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Countries served under licence
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Qualified temperature-controlled lanes
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Cold-chain compliance, 12-month rolling
Loading bay 04 · Rotterdam DC Modern pharmaceutical distribution warehouse with palletised freight and loading bays
On-time in full
98.72%
Across 41,600 shipments last quarter
Lane MIA–GRU · live
4.1°C
Target 2–8 °C · in range for 26h 14m
Audited & certified to WHO GDP EU GDP 2013/C 343 ISO 9001:2015 IATA CEIV Pharma FDA registered USP <797> / <800>
Distribution network

One validated network, from manufacturer release to bedside

Twelve primary hubs feed 42 GDP-licensed distribution centres and a qualified carrier fleet. Every lane is temperature-qualified, mapped to a documented route risk assessment, and monitored by our control tower in real time.

Request the lane map
Los Angeles — Americas gateway Miami — Latin America + Caribbean Sao Paulo — Brazil / Mercosur London — UK & Ireland Frankfurt — EU temperature hub Dubai — MEA distribution Mumbai — South Asia Singapore — APAC control tower Shanghai — Greater China Tokyo — Japan & Korea Sydney — TGA licensed, Oceania Johannesburg — Sub-Saharan Africa
Primary hub Qualified lane Hover a region to highlight its hubs
Americas13DCs United States, Canada, Mexico, Brazil, Colombia, Chile
Europe11DCs Netherlands, Germany, UK, Ireland, Spain, Poland, Nordics
Middle East & Africa7DCs UAE, Saudi Arabia, Egypt, Kenya, South Africa, Nigeria
South Asia5DCs India, Sri Lanka, Bangladesh, Pakistan, Nepal
Asia Pacific5DCs Singapore, Greater China, Japan, Korea, Malaysia, Thailand
Oceania1DC Australia, New Zealand — TGA licensed
Product categories

Licensed to handle what the label demands

Six regulated categories, each with its own validated storage class, handling procedure and release documentation. Same control tower, same traceability, whichever shelf the product sits on.

Ask about a specific product class
Blister packs of prescription medicines on a clean surface CRT 15–25 °C

Prescription medicines

Finished-dose Rx products, solid and liquid oral forms, parenterals and high-value specialty medicines with serialised pack-level traceability.

Pack-level serialisationControlled goods licensed
Rows of labelled laboratory sample tubes in a rack 2–8 °C

Biologics & biosimilars

Monoclonal antibodies, cell and gene therapies and plasma-derived products — handled under validated shipping systems with excursion-free documentation.

Validated shippersDry ice qualified
Vials of vaccine stored with protective packaging −70 °C to 2–8 °C

Vaccines & immunotherapeutics

Mass immunisation programmes and national stockpile work, with ultra-low temperature capacity, dose-level reconciliation and reverse logistics for unused stock.

Ultra-low −70 °CStockpile programmes
Scientist pipetting samples in a pharmaceutical laboratory Investigator kits

Clinical trial supplies

Comparator sourcing, blinded kit assembly, IRT-integrated depot services and direct-to-site delivery in 40+ countries under ICH GCP and Annex 13.

Blinded kitsIRT & IVRS linked
Tray of pharmaceutical vials under controlled conditions Sterile handling

Medical devices & diagnostics

Sterile consumables, IVD reagents with expiry-sensitive stock rotation, implants and capital equipment — including installation and field-service coordination.

UDI compliantReagent cold storage
Assorted over-the-counter capsules and tablets Ambient

OTC & consumer health

Pharmacy and retail-channel distribution with pick-face design, planogram support, promotional kitting and returns management for high-turnover ranges.

Retail-ready poolingReturns processing
Cold chain logistics

Every degree is instrumented, logged and defensible

Qualified shipping systems, calibrated data loggers and a staffed control tower that reacts to an excursion in under fifteen minutes. When the shipment lands, the temperature record lands with it — audit-ready, not reconstructed.

Reefer 2–8 °C · lane FRA–SIN 4.4 °C
Lower limit 2.0 °CLast poll 8 s agoUpper limit 8.0 °C
Temperature-controlled pharmaceutical warehouse aisle with high-bay racking
Ultra-low
−70°C
Mechanical freezers with dual compressors, CO₂ backup and 21 CFR Part 11 alarm trails.
Frozen
−20°C
Validated freezer farms, dry-ice packing lines and 96-hour qualified shipper hold times.
Refrigerated
2–8°C
Our largest fleet: 1,480 qualified lanes, passive and active systems, single-use loggers.
Controlled room temp
15–25°C
Continuous mean kinetic temperature monitoring across ambient DC networks and last mile.
Ambient
≤30°C
Shaded, ventilated transport with seasonal lane profiling for tropical and desert routes.
STEP 01

Qualify & validate

Lane risk assessment, thermal mapping, shipper qualification and worst-case summer/winter profiles.

STEP 02

Pack & protect

Validated pack-out with preconditioned phase-change materials, dry ice or active reefer units.

STEP 03

Monitor & respond

Logger-enabled shipment feeds the control tower; excursions trigger a documented CAPA within 15 minutes.

STEP 04

Deliver & evidence

Temperature data, chain of custody and release documents returned with the proof of delivery.

Clean pharmaceutical production and packaging facility
Last inspection: 14 days ago — zero critical findings MHRA · 22 observations closed, 0 open
Quality & compliance

Built to be audited, not just to pass

A named Responsible Person, an independent QA function and a validated quality management system across every site. Documentation is generated in the course of work, so audit packs assemble in hours rather than weeks.

GDPWHO & EU 2013/C 343
GMPAnnex 11 data integrity
ISO 9001QMS, all 42 sites
IATA CEIVPharma air freight
Controlled drugsSchedule II–V licensed
WHO PQPrequalified logistics
Validation master planSite, lane and shipping-system qualification · rev 12.4 PDF · 3.1 MB
GDP certificate & wholesale licencesAll operating entities, current period PDF · 1.4 MB
Route risk assessment library310 qualified lanes, seasonal profiles included XLSX · 890 KB
Business continuity & recall procedureMock recall completed in 3h 40m, 100% reconciliation PDF · 640 KB
Partner with MedSupply

Manufacturers, wholesalers and health systems distribute further with us

Bring your product. We bring licensed importation, validated storage, a qualified carrier fleet and the documentation trail your regulators expect — under your brand or ours.

Onboarding assessment returned within 5 working days · NDA available on request
Authorised distributor

We hold licence, stock and sell your range in agreed territories, with import permits, tender support and pharmacovigilance liaison handled locally.

Cold-chain 3PL & warehousing

Dedicated or shared validated capacity at −70 °C, −20 °C, 2–8 °C and CRT, with GMP-compliant labelling, secondary packaging and order fulfilment.

Specialty & last-mile network

Direct-to-pharmacy, direct-to-clinic and patient home delivery in temperature-validated vehicles, with proof of condition captured at the point of handover.

Talk to distribution

Tell us the product, the volume and the destination

A distribution specialist — not a chatbot — answers within one working day with lane feasibility, lead times and an indicative landed cost.

Global headquarters

MedSupply Global B.V.
Waalhaven Oostzijde 81
3087 BM Rotterdam, Netherlands

Quality & regulatory

qa@medsupplyglobal.com
Wholesale licence NL-WDA-24881 · RP: Dr M. Verhoeven

Excursion emergency lineAnswered in under 60 seconds, 365 days a year
Encrypted in transit · never shared with third parties