Triage
Reads every inbound ticket, tags intent, drafts the reply and escalates only what a human genuinely has to sign. Learns your edge cases as it goes.
AI ops · always on
Ship AI workers that grind while you rest
Nexum gives your ops team autonomous workers that triage the queue, watch the pipelines and file the research — 24/7, with receipts. Hire one in an afternoon. Fire the night shift.
1,240 ops teams already ran the night shift with Nexum.
Night shifts handed over at
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OAKLINEVANTA LABSMERIDIAN GRIDARCADIA HEALTH
Worker library
Three workers. One very quiet ops channel.
Every Nexum worker arrives with a job description, a toolbelt and an audit trail. Point one at a queue and it starts clearing it — no prompt engineering, no glue scripts.
Watch
Sits on your infrastructure, billing and vendor feeds around the clock. It catches the drift at 3am, opens the incident, and links the evidence trail.
Research
Answers the questions nobody has time for: pricing sweeps, competitor moves, vendor due diligence — packaged as a cited brief in the channel.
From ad-hoc to autonomous
Hired in an afternoon. Productive by tonight.
01
Connect the queue
OAuth your helpdesk, cloud account or repos. Nexum maps what arrives, where it is owned, and what "done" already looks like in your team.
02
Write the job description
Pick a worker, set its guardrails and approval line. Anything above the line waits for a human; everything below ships on its own.
03
Grind while you rest
The worker runs the queue all night, posts a morning digest with receipts, and gets measurably better each week it operates.
99.98%
Worker uptime across the fleet
6 min
Median time to first action
1,240
Ops teams live on Nexum
Start tonight
Hand over the night shift this week.
Drop your work email and we will spin up a sandbox worker pointed at a copy of your queue. One afternoon to wire up, then it just keeps going.